"Paula was outstanding in every aspect. She knows the area and the entire relo process very well. I appreciated how she treated my family the most. While we were with her, we were her top priority. Some agents talk on the phone while they drive and try to do other deals; she focused on us. She also paid close attention to what we liked and disliked about the first few homes and quickly adapted her strategy to put us into a great place. Our sellers did not live up to their end of the agreement when we did our final walk through and Paula earned her keep by diffusing the situation and making everything right at closing. I will definitely use her when I sell and recommend her to everyone I know."